When I first arrived at this company (2 years ago), we were a company of 90 people at one location. We had a brewer/grinder coffee system that we rented from a different refreshment services company. It got the job done, but was constantly breaking down and took FOREVER to brew. As we grew, so did our caffeine needs. We were finding that we needed a larger/faster brewing system and a company that was a little more attentive to the needs that came with our explosive growth. We are now a company of 500+, across three locations. I didn’t have the capacity to take inventory/stock for three locations and was having to hand hold our vendors because supplies were constantly running low or would be forgotten at delivery. Enter in Agora. Matt provided us with a coffee/tea system that was faster, could hold more supplies, that was cheaper and most importantly EXCELLENT CUSTOMER SERVICE. The best! From Matt, to our weekly delivery guys, to the installers, everyone is FANTASTIC. No hand holding. They get in, get the job done – no issues no complaints. If we need anything, ANYTHING. The Agora team is ON it same day. Sometimes I call Agora when something needs to be fixed/stocked (this is Rare), I swear I turn around and it’s done, they sneak it and just do it. I can’t tell you how much of relief that is. I promise you will have no regrets with this company.